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Support

Support

Email [email protected] with your .myshopify.com domain and a product URL where the issue shows. We reply within one business day (AEST); most issues are fixed the same day.

Before you email

Billing

Dispatch is billed by Shopify on your Shopify invoice. Uninstalling the app ends the subscription; Shopify's billing terms govern refunds.

Security

Report vulnerabilities to [email protected]. We acknowledge within two business days and don't take action against good-faith research.